Uddingston Self Storage Privacy Policy

The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details, including name, email address and contact telephone number)
• When you supply any personal information to us we have legal obligations towards you in the way we use that data. We must collect the information fairly and we must explain how we will use it and tell you if we want to pass the information on to anyone else. In general, any information you provide to us will only be used by us. Your information will be disclosed where we are obliged by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on this website or otherwise engage in any disruptive behaviour on this website, we can use whatever information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school email/Internet provider and law enforcement agencies about the content and your behaviour.
• We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. We will ensure that all personal information supplied is held securely in accordance with the Data Protection Act 1998. We may contact you for promotional purposes, such as notifying you of improvements to the website unless you specifically agree not to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
• You require more information on our service(s).
• You are looking for a storage quote.
• You would like to go ahead with renting a container and we require identification to process your application.
We also receive personal information automatically when using our website. This information is used to make your visit to our site more efficient, and to help us follow browsing preferences on our site so that we can make regular improvements. Our external web host may also automatically log your IP address, a unique identifier for our computer or other access device.
In general, any information you provide to us will only be used by us. Your information will be disclosed where we are obliged by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on this website or otherwise engage in any disruptive behaviour on this website, we can use whatever information that is available to us about you to stop such behaviour. We may share this information with relevant third parties such as your employer, school email/Internet provider and law enforcement agencies about the content and/or your behaviour.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@uddingstonselfstorage.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We have a legitimate interest.

How we store your personal information

Your information is securely stored.
We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. We will ensure that all personal information supplied is held securely in accordance with the Data Protection Act 1998. We may contact you for promotional purposes, such as notifying you of improvements to the website unless you specifically agree not to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional information.
Cookies
Cookies are pieces of data that are often created when you visit a website, and which are stored in a cookie folder on your computer. One cookie is created when you visit this website. The cookie provides functionality by storing your preferences while you move around the site. This cookie is automatically deleted shortly after you leave the site. The cookie does not contain any personal information about you, and it cannot be used to identify an individual user. You can set your browser not to accept cookies but this may limit some features.

Your data protection rights

Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us by emailing info@uddingstonselfstorage.com or by writing to us at Uddingston Self Storage, 2 Grays Road, Uddingston, G71 6ET if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at 01698 674971 or email us info@uddingstonselfstorage.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk